Shipping policy
Thank you for shopping with us here at The Broken Spud Boutique. We strive to provide a smooth and hassle-free shopping experience for all of our customers. Please review our shipping policy below.
Pepper Spray Policy: Pepper spray cannot be shipped to the following locations, New York, Massachusetts, Alaska, and Internationally. DISCLAIMER: The Broken Spud Boutique is not responsible for any injuries sustained from any of our self-defense items. Our tools are solely for self-defense purposes only. MINORS: This site is not intended for individuals under the age of 18. We do not intentionally collect Personal Information from children. If you are the parent or guardian and believe your child has provided us with Personal Information, please contact us at thebrokenspudboutique@gmail.com to request deletion.
SHIPPING RESTRICTIONS:
Processing Time: Orders are processed and shipped within 3-5 business days after your payment is confirmed. Orders placed on weekends or holidays will be processed the following business day. Please allow additional processing time such as holidays. Please note these are only estimates, we are not responsible for any shipping delays. Please remember processing time is separate from shipping time.
Shipping Rates: Rates will be calculated at checkout based on your location. Standard shipping is 5-7 business days.
Order Tracking: Once your order has been shipped, you will receive a confirmation email with a tracking number. Please use this number to track your package.
Shipping Locations: We currently only ship to the USA.
Delivery Times: Delivery times are estimates and may very based on location, weather conditions, or other factors outside of our control.
Lost or Damaged Packages: If your package is lost or damaged during transit, please contact the carrier directly for assistance. If you need help, please feel free to reach out to us at thebrokenspudboutique@gmail.com.
Address Accuracy: Please ensure that your shipping address is correct at checkout. We are not responsible for any delays or issues caused by incorrect or incomplete addresses.
If you have any questions or concerns, please do not hesitate to contact us at thebrokenspudboutique@gmail.com.